It’s hard to get an accurate impression of a casino just by visiting their website. Of course, every online casino wants you to believe that they offer the best games, the biggest bonuses, and the most lucrative VIP rewards program. How can you tell which sites really offer you the best deal?
One of the best ways is to read reviews of various online casinos. Reviews can give you insights into exactly how each casino operates, without having to risk your own money playing in a casino that you won’t end up enjoying. Doing your research and reading reviews might take some time up front, but it’ll pay off when you end up playing at a high-quality casino site.
Our casino reviews are designed to give you all of the information you need to make an informed decision about which online casinos you should play at. For more information, check out our individual site reviews!
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Online Casino Reviews
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How We Evaluate Casinos
Online casinos can be evaluated on several different metrics. We give information on every area so that you can decide which parts of the casino are most important to you. Below, you’ll find a rundown on the kinds of things we look at when reviewing casino sites.
Software Quality
One of the biggest factors in an online casino is the software package used to power that casino. If a casino uses subpar software, all of the other factors aren’t likely to matter much; bad software can make a casino completely unplayable or make playing games feel like a chore.
There are several important aspects to casino software. First of all, the stability of a casino client is critical; clients that tend to freeze or are buggy can cause headaches and cost you money. In modern online casinos, it’s also important that the casino has both a downloadable casino client and an instant play version that can be used straight from your web browser. Ideally, casino software should play games smoothly and feature immersive graphics and sound that make playing more fun, without being intrusive or annoying.
Selection of Games
Online casinos generally offer a wide variety of different games for you to play. However, exactly which games are offered varies tremendously. Some casinos have more of a focus on slot machines, while others may have a better selection of table games or video poker machines.
The number of games offered by a casino is important here, but that’s not the only factor. Game quality is crucial, too. How much fun are the games to play? What is the house edge on those games? When it comes to slot machines, are there a variety of different game types, or are most of the slots just different skins on the same game?
Game selection is also a place where casinos can truly distinguish themselves by being innovative. Some online casinos now offer live dealer games, in which you can play with a real person dealing real cards. Other casinos have found other ways to branch out into new areas to give players more ways to play.
Bonuses and Promotions
The flashiest area of a casino review is always the big introductory bonus offered by each online casino. Everyone loves knowing that they’ll get something for free when they sign up for a casino site, and the more, the better!
Of course, casino bonuses are rarely that simple. We evaluate bonuses on several factors, and the maximum size of the bonus is only one aspect of that evaluation. In addition, we look at the matching percentage of a bonus, as well as any terms and conditions that are tied to that bonus. For instance, what games can you play to clear that bonus, and what’s the wagering requirement? Is it a cashable bonus, or a sticky bonus?
Casino promotional offers don’t end when you sign up for an account, so we also look at the loyalty programs, reload bonuses and other deals casinos offer their players. A good loyalty program can be worth a lot, especially to a high roller, so we make sure to figure out just how much value you can expect to get from a casino if you stay there for the long run.
Banking
One of the most confusing issues for new online casino players is the question of how they can get money into their casino accounts – or how they’ll withdraw their winnings. Different casinos can vary wildly on just how many options they have; some only have a few basic options like credit cards and bank wires, while others have dozens of different options depending on what’s available in your country.
In addition, we also take a look at the withdrawal process. It’s important that casinos pay their winners promptly and without excessive paperwork, while still taking steps to prevent fraud.
Customer Service
No matter how well-designed a casino is, there’s likely to come a time when you have some questions that can only be answered by casino staff. That’s where customer service comes in – and while you’ll always be happier if you never have to get in touch with the casino support staff, once you do, you’ll be much happier if they’re friendly and competent. All of our casino reviews give details on how you can get in touch with support, along with any other customer service features the casino might offer.
Security
Just like in a land-based casino, security and safety are extremely important. In the online world, this usually covers two areas. First, it’s crucial that an online casino takes precautions to make sure that their banking systems are secure, and that you won’t be put at risk for identity theft or fraud when you make deposits and withdrawals.
Secondly, the security of the games themselves is also important. Today’s online casinos should use complex, multi-layered random number generation methods to determine the results of each game you play. This makes sure that the results are fair, and that nobody can tamper with the probability or results of the games.
Rogue Casinos
The following online casinos have a recent history of slow payments to players, far beyond those indicated in their terms and conditions, therefore should be avoided.
